Frequently Asked Questions
Got questions? We have answers.
For Students
How do I find a tutor?
Browse our tutors by subject, experience level, and price. Read reviews and view profiles to find the perfect match.
Are the tutors verified?
Yes, all tutors go through our verification process. Look for the green verified badge on their profile.
How much do tutoring sessions cost?
Tutors set their own rates. You can filter by price range when browsing. Payment is secure through our platform.
Can I get a refund?
We offer a money-back guarantee if you're not satisfied with your first session.
For Tutors
How do I become a tutor?
Register, create your profile, and upload your credentials. Once verified, you can start accepting student requests.
Can I set my own rates?
Yes! You have complete control over your hourly rate. You can adjust it anytime.
How do I get paid?
Payments are processed weekly to your connected bank account. There's a small transaction fee (5%).
How are students matched to me?
Students find you through browsing or search. They see your profile and can request a session.
General
Is my information secure?
We use industry-standard encryption and security practices to protect your personal information.
Do you offer offline tutoring?
Currently, we focus on online tutoring. This allows global reach and flexibility.
How do I contact support?
Email us at support@tutorshub.app or use the contact form on our website.
Still have questions?
Can't find what you're looking for? Reach out to our support team.
Contact Support